Privacy Policy

Gomero Nordic AB keeps a register of the company's customers and users, who have registered with, traded with or entered into agreements with us.

We may collect, use and store Personal Information that you provide to us in the following way:

• Through your contact with us, e.g. when you contact our customer service, when you call or send us an SMS, apply for employment with us or visit us.
• By using any of our services or products.
• By collecting information from other external sources, such as personal register or for credit information.
• By visiting our website, e.g. through cookies.
• By subscribing to our newsletters and other mailings, or participating in our corporate events
• By answering questionnaires, participating in surveys, tests or evaluations.

As a general rule, we save your customer information for the purposes we stated above as long as you or the company you work for is a customer with us and for up to 12 months thereafter. We may also save your information for longer for certain purposes, e.g. in the following cases.

• For invoicing, payment or accounting purposes, we save information for up to 7 years after the documentation was created or as long as the accounting obligation otherwise exists.
• In order to analyze how you use our services and products and to tailor offers, we save your information as long as we have valid consent and for a maximum of 12 months after your information was collected.
• In order to provide and improve our services, we save information for 12 months after the current contractual relationship has ended. Any recorded calls and chat communications are saved for a maximum of 90 days.
• If a possible dispute occurs, we will retain your information for as long as necessary to investigate claims or otherwise safeguard our interests.
• In order to fulfil an obligation under law or other statute, authority decision, request, guidelines or the like, we save customer information for as long as is required from applicable regulations.

The time we save your Personal Information varies based on what the information is needed for. We never save data longer than we need to.

Personal Data can be stored in several different places for various purposes. This may mean that information that has been deleted from a system because it is no longer considered necessary or may remain in another system where it is stored with the support of consent or other legal basis.

In order to be allowed to process Personal Data, it is required that there is a legal basis. Gomero processes Personal Data on the following grounds:

• When the processing of Personal Data is necessary for us to be able to fulfil an agreement that we have entered into with you.
• When the processing of Personal Data is necessary to meet legal requirements.
• When we have a legitimate interest in processing the Personal Data.
• When you have given your consent to the processing of Personal Data.

We develop processes and working routines for all Personal Data so that it is handled in a secure manner. Employees and other people who need Personal Data to perform their jobs will have access to it.

We do not sell Personal Data to other companies. Gomero will not, without your consent, pass on information about you other than what is required to provide a service or product. Personal Data is disclosed to authorities only where required by law or government legislation.

Your Personal Data is processed within the EU/EEA. In the event that we have to transfer your Personal Data to countries outside the EU/EEA, we will take measures to protect your Personal Data in accordance with applicable legal requirements, for example by ensuring that the recipient protects the data in accordance with applicable personal data legislation or by obtaining your consent.

All users have the right to

• Revoke consent.
• Request correction/deletion of any incorrect information.
• Request a register extract.

The easiest way to do this is to email info@gomero.com

Gomero has the right to deny your request for deletion when there are legal obligations and/or rights that prevent us from immediately deleting any Personal Data. These obligations may come from accounting and tax legislation, banking and money laundering legislation, the Freedom of the Press Ordinance or consumer law.

Personal Data is stored during an ongoing user relationship or in accordance with the consent given. The consent is valid until the user terminates it and does not cease if the service is not used. You should be aware that the consequences of not accepting that we may process your Personal Data may limit your use of our website, that we may not respond to your questions and requests for information or send materials, updates, newsletters, invitations to events organized by us and/or our partners.

Gomero reserves the right to change Privacy Policy without prior notice to you. However, you will always find the latest version on our website.

The date the policy was published is shown at the end of this document.

You can contact us at info@gomero.com or write to us at:

Gomero Nordic AB

Kämpegatan 16

411 04 Gothenburg

or by phone (vxl) 031-80 95 50

If you believe that we are processing your Personal Data incorrectly, you can lodge a complaint with a supervisory authority. In Sweden, the Swedish Data Inspectorate exercises supervision over how we as a company apply data protection legislation.